Sales Tests
Assessments for a variety of sales roles from entry level to professional, commission and non-commission, luxury products, inside and outside sales roles, telephone sales, retail sales and more.
Showing all 50 results
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Account Manager (Sales) Test
The Account Manager (Sales) Test is an untimed online screening tool designed to identify candidates who possess the right balance of customer service skills and cognitive agility to excel in client management roles. Typically taking 60 to 90 minutes to complete, this comprehensive evaluation is divided into two distinct parts: a 145-question personality inventory and a 44-item general cognitive aptitude test covering verbal, numerical, and abstract reasoning.
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Automotive Sales Test
The Automotive Sales Test is a targeted, 30-minute online personality assessment engineered to evaluate a candidate’s suitability for the high-demand vehicle sales industry. Comprising 69 questions, this screening tool takes the guesswork out of the hiring process by mapping an applicant’s core behavioral traits and customer service mindset. The test is available in both English and Spanish and can be administered in an unproctored environment.
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Comprehensive Personality Profile
The Comprehensive Personality Profile (CPP) is a fast, under-30-minute screening assessment engineered to map a candidate’s natural behavioral traits against specific workplace requirements to optimize job fit. Available in online and paper formats, this multilingual test supports English, French, and Spanish language configurations. (Important Notice: This specific assessment is no longer directly available for sale through Creative Organizational Design and must be purchased via Wonderlic). Consider the Comprehensive Personality Analysis as an alternative.
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Contact Center + 8.0 – Sales & Service
The Contact Center + 8.0 – Sales & Service assessment is an entry-level pre-employment screening tool designed to evaluate candidates for call center roles that combine customer care with upselling, promotions, and customer retention. This comprehensive online evaluation blends a mobile-optimized multimedia situational judgment test, a behavioral assessment, and a cognitive test to see how applicants handle phone interactions in real time. It helps employers look beyond basic interviews to see if a candidate can pitch products, extend retention offers, and confidently manage consumer objections while maintaining a great brand image.
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Contact Center 8.0 – Sales & Service
The Contact Center 8.0 – Sales & Service assessment (also known as the Sales & Service 8.0 Job Focused Assessment) is a 31-minute, entry-level pre-employment screening tool designed to evaluate candidates for call center roles that combine customer care with upselling and customer retention. Average Testing Time: 31 minutes. This online evaluation pairs a mobile-friendly multimedia situational judgment test with a behavioral assessment to measure interactive performance in a single sitting. By simulating real-world call scenarios, it helps organizations look beyond standard interviews to identify candidates who can confidently pitch products, extend promotional offers, and handle customer objections.
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Contact Center Simulations
The Contact Center Simulations suite consists of four distinct online pre-employment testing modules designed to evaluate how entry-level candidates interact with customers in a simulated call center environment. Taken in a single sitting, these highly interactive, multi-language assessments look beyond basic interview questions to measure live computer skills, listening attentiveness, data entry accuracy, and customer service orientation. Depending on corporate needs, employers can choose between basic standalone phone simulations or expanded “solutions” that incorporate behavioral assessments to judge a candidate’s long-term learning potential and achievement drive.
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CORE20™ Tests
$10.00 – $16.00Price range: $10.00 through $16.00The CORE20™ Tests are a series of four individually sold, applicant-friendly screening assessments designed to evaluate a candidate’s cognitive aptitude and behavioral traits in 20 minutes or less. Each assessment pairs a timed cognitive aptitude test—which measures problem-solving and learning speed—with a set of behaviorally based personality questions to ensure a strong job fit. Backed by peer-reviewed research, these brief yet thorough tests generate detailed feedback reports complete with one-page summaries and tailored interview questions to help guide placement and hiring decisions.
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CRM Concepts
The CRM Concepts test is an online pre-employment assessment designed to screen experienced professional candidates for their strategic knowledge of Customer Relationship Management (CRM) systems and methodologies. Taking approximately 23 minutes to complete in a single sitting, this 30-question test utilizes Computer Adaptive Testing (CAT) technology to dynamically adjust the difficulty to the test-taker’s level for greater accuracy and shorter testing times. Rather than focusing on a single software brand, it measures a candidate’s high-level proficiency across the entire CRM lifecycle, from initial planning and management buy-in to development, implementation, and enterprise-wide deployment.
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Customer Service Aptitude Profile
The Customer Service Aptitude Profile (CSAP) is an online or paper-based test designed to measure both the motivation and the baseline capability of candidates targeting customer care or support roles. Taking less than an hour to complete, this 140-item questionnaire is written at an accessible 6th-grade reading level and can be administered to anyone over the age of 14. Unlike traditional tests that only measure whether a candidate can perform customer service work, this profile specifically evaluates whether they will follow through once they are on the job. The resulting interpretive report scores multiple core performance traits while using automatic validity scales to filter out unrealistic self-representation.
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Customer Service With Sales – Short Form
The Customer Service With Sales – Short Form assessment is an online pre-employment test designed to screen entry-level applicants for roles that require a blend of high customer support and active selling skills. Taking an average of 44 minutes to complete in a single sitting, this adaptive multiple-choice inventory contains roughly 219 to 225 questions. It helps organizations look beyond standard resumes by scoring key performance traits like composure, drive for success, sales focus, and customer enthusiasm, ensuring hires can balance client care with cross-selling or upselling goals.
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Entry Level Sales 7.1
The Precise Fit Entry Level Sales 7.1 Solution is an online pre-employment behavioral screening test designed to identify revenue-driven, resilient candidates for frontline commercial roles. Requiring an average of 20 minutes to complete in a single sitting, this intermediate-depth assessment uses a multiple-choice “most/least” question format to evaluate how an applicant naturally handles product promotion, customer persuasion, and transaction completion. Highly localized for global operations—supporting 14 languages including Canadian French and Latin American Spanish—the tool generates an immediate online scorecard to help retail and call centre businesses bypass hiring guesswork.
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Entry Level Sales Solution
The Precise Fit Entry Level Sales Solution (General) is an online behavioral screening test designed to identify revenue-driven, resilient candidates for frontline commercial and retail positions. Requiring an average of 20 minutes to complete in a single sitting, this intermediate-depth assessment uses a multiple-choice “most/least” question format to evaluate how an applicant naturally handles product promotion, customer persuasion, and transaction completion. Highly localized for global operations—supporting 14 languages including Canadian French and Latin American Spanish—the tool generates an immediate online scorecard to help retail and contact centre businesses bypass hiring guesswork.
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Event Sales Manager Solution
The Event Sales Manager Solution is an online pre-employment and promotion screening test designed to assess candidates for management-level positions in the hospitality industry. Taking an average of 50 minutes to complete in a single sitting, this robust assessment contains between 165 and 193 items across multiple-choice, computer-adaptive, and forced-choice formats. It combines cognitive evaluations with behavioral metrics to ensure prospective leaders possess the sales drive, critical deductive logic, and professionalism needed to maximize facility bookings and manage hospitality staff effectively.
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Field Sales Test I
The Field Sales Test I is an online pre-employment screening battery designed to identify high-drive outside sales representatives and road warriors who possess the grit, persuasiveness, and customer service skills to grow corporate revenues. Taking approximately 90 minutes to complete, this dual-language test features a two-part format: a 125-question personality inventory paired with a 44-item cognitive aptitude test that is evenly split between verbal, numerical, and abstract reasoning. It bypasses resume guesswork to help hiring managers pinpoint competitive, money-motivated candidates who will proactively win new client acquisitions, delivering immediate online reporting complete with targeted interview questions.
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Field Sales Test II
The Field Sales Test II is a comprehensive online pre-employment screening battery designed to identify high-performing outside sales representatives, account executives, and regional territory managers. Taking approximately 1.5 to 2 hours to complete, this dual-language assessment features a robust three-part battery that combines a 125-question personality inventory, a 44-item cognitive aptitude test (covering verbal, numerical, and abstract reasoning), and 44 open-ended statements requiring a typed short answer. Building upon the legacy of Version I, this advanced version requires candidates to explicitly type out real-world workspace scenario answers, generating an immediate online report complete with their verbatim comments and custom interview prompts.
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Industrial and Equipment Sales Test
Use the Industrial and Equipment Sales Test and identify candidates who have strong sales skills and technical knowledge.
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Inside Commission Sales Test
Ensure that your inside sales candidates have what it takes to pursue business, build customer relationships, can close sales and provide great service with the Inside Commission Sales Test.
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Kenexa Skills Assessments – List
The Kenexa Skills Assessments are designed to test a candidate’s skills or personality. These tests can be used to analyze a candidate’s practical knowledge of something such as Microsoft Word or to examine personality traits.
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Luxury Products Sales Test
Use the Luxury Products Sales Test to assess candidates for strong sales skills, empathy, sensitivity, persuasiveness and money-motivation.
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Manufacturing Industrial/Technical Sales Rep
The Manufacturing Industrial/Technical Sales Rep assess critical thinking and personal work style competencies for whether an applicant is likely to perform well in a sales role.
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Negotiation Aptitude Profile
The NAP will assess whether a person has a knack for deal-making in the business world.
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Occupational Personality Questionnaire
The Occupational Personality Questionnaire measures how aspects of an individual’s behavioural style will affect his or her performance at work.
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Pharmaceutical Sales Test
Use the Pharmaceutical Sales Test to screen applicants for drive, determination, ambition, medical office knowledge and more.
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Retail Sales Evaluation
The Resale-R will assesses whether the personality traits and abilities a person possesses match those required to be a successful retail sales person.
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Retail Store Sales – Commission Based
Use the Retail Store Sales – Commission Based Test to assess sales candidates who have retail skills and the persuasiveness, money-motivation, customer service attitude, and willingness to go the extra mile to produce solid results.
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Retail Store Sales Associate – Non-Commission Based
Use the Retail Store Sales – Non-Commission Based Test to assess sales candidates who have retail skills and the persuasiveness, money-motivation, customer service attitude, and willingness to go the extra mile to produce solid results.
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Sales & Service Phone Simulation/Solution
The Sales & Service Phone Simulation or Solution is for contact center roles that involve sales or sales related behaviors such as recommending products or services and retaining customers.
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Sales Achievement Predictor
Use the Sales Achievement Predictor test to assess sales candidates’ skills in customer service, sales management, marketing and public relations.
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Sales Career Battery
The Sales Career Battery (SCB) helps quickly identify individuals who possess the profile critical for sales success in today’s demanding environment.
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Sales Director Solution
Use the Sales Director Solution test for mid- to senior-level sales management positions that oversee the sales function across multiple stores or geographic territories.
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Sales Effectiveness Profile
Use the Sales Effectiveness Profile test to assess sales candidates’ skills in customer service, sales management, marketing and public relations.
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Sales Engineer
The Sales Engineer solution is designed for use with professional level telecommunications engineers with distinct sales responsibilities. The solution is focused on positions that involve the design of telecommunications networks for specific customer applications, and places an emphasis on reasoning ability and sales ability.
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Sales Insight Inventory
The Sales Insight Inventory (SII) helps quickly identify individuals who possess the profile critical to success in your sales environment.
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Sales Manager Solution
Use the Sales Manager Solution test to assess sales candidates who proactively sell products to customers, develop relationships and are paid on performance.
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Sales Manager Test
Use the Sales Manager Test to assess your candidates for competitiveness, goal-orientation, supervisory, motivation and delegation skills.
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Sales Professional 7.0
The Sales Professional 7.0 solution is designed for entry to mid-level sales positions in which employees proactively sell products to customers, develop relationships with repeat customers, and have their pay and/or performance heavily based on sales revenue. Sample tasks for these jobs include, but are not limited to: promoting products to customers, persuading customers to buy products, and building ongoing customer relationships.
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Sales Professional 7.1
The Sales Professional 7.1 solution is designed for entry to mid-level sales positions in which employees proactively sell products to customers, develop relationships with repeat customers, and have their pay and/or performance heavily based on sales revenue.
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Sales Readiness Assessment
The Sales Readiness Assessment assesses the personal attributes and competencies critical to success in sales positions.
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Sales Skills Test
Use the Sales Skills Test to evaluate the potential of current or future sales candidates in all sales positions.
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Sales Style Indicator
The Sales Style Indicator is a powerful sales communication and learning tool that can instantly improve the performance and results of any sales or customer service professional.
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Sales Supervisor Solution
Use the Sales Supervisor Solution for entry-level sales leadership positions that supervise employees and have a their job performance based on sales.
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Salesperson Personality Profile
The Salesperson Personality Profile assesses personality and skills that could help an individual land a successful career in sales.
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SIGMA Performance Index – Sales
Use the SIGMA Performance Index – Sales to assess achievement, dependability, negotiation, persuasiveness in candidates for sales roles.
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Sigma Survey for Sales Professionals
The Sigma Survey for Sales Professionals measures 28 behaviours important for effective sales performance.
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SkillCheck® Assessments
The SkillCheck® Assessments cover the broadest range of clerical, software, call center, financial, healthcare, industrial, legal, and technical candidate competencies.
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Social Personality & Skills Assessment
Use the Social Personality & Skills Assessment – Revised to assess whether a person’s social skills are helping or hindering their interactions with others.
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Telemarketing Agent Test
The Telemarketing Agent Test – Revised will assess whether an individual will become defensive in response to constructive criticism.
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True-to-Life™ Sales
The True-to-Life™ Sales immerses candidates in the challenges they’ll encounter on the job and virtually places candidates in the role for which they’re applying, before you hire them – empowering you to see firsthand whether they succeed or fail at the job.
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ViewPoint Assessments
Use the ViewPoint Assessments to assess attitudes and characteristics critical for success in a wide range of jobs, from hourly and entry-level to management level, in virtually all industries.
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Wesman Personnel Classification Test
The Wesman Personnel Classification Test (Verbal Reasoning) measures the ability to reason through analogy and the perception of verbal relationships.
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