Sales Tests
Assessments for a variety of sales roles from entry level to professional, commission and non-commission, luxury products, inside and outside sales roles, telephone sales, retail sales and more.
Showing all 20 results
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Contact Center + 8.0 – Sales & Service
The Contact Center + 8.0 – Sales & Service assessment is an entry-level pre-employment screening tool designed to evaluate candidates for call center roles that combine customer care with upselling, promotions, and customer retention. This comprehensive online evaluation blends a mobile-optimized multimedia situational judgment test, a behavioral assessment, and a cognitive test to see how applicants handle phone interactions in real time. It helps employers look beyond basic interviews to see if a candidate can pitch products, extend retention offers, and confidently manage consumer objections while maintaining a great brand image.
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Contact Center 8.0 – Sales & Service
The Contact Center 8.0 – Sales & Service assessment (also known as the Sales & Service 8.0 Job Focused Assessment) is a 31-minute, entry-level pre-employment screening tool designed to evaluate candidates for call center roles that combine customer care with upselling and customer retention. Average Testing Time: 31 minutes. This online evaluation pairs a mobile-friendly multimedia situational judgment test with a behavioral assessment to measure interactive performance in a single sitting. By simulating real-world call scenarios, it helps organizations look beyond standard interviews to identify candidates who can confidently pitch products, extend promotional offers, and handle customer objections.
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CORE20™ Tests
$10.00 – $16.00Price range: $10.00 through $16.00The CORE20™ Tests are a series of four individually sold, applicant-friendly screening assessments designed to evaluate a candidate’s cognitive aptitude and behavioral traits in 20 minutes or less. Each assessment pairs a timed cognitive aptitude test—which measures problem-solving and learning speed—with a set of behaviorally based personality questions to ensure a strong job fit. Backed by peer-reviewed research, these brief yet thorough tests generate detailed feedback reports complete with one-page summaries and tailored interview questions to help guide placement and hiring decisions.
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CRM Concepts
The CRM Concepts test is an online pre-employment assessment designed to screen experienced professional candidates for their strategic knowledge of Customer Relationship Management (CRM) systems and methodologies. Taking approximately 23 minutes to complete in a single sitting, this 30-question test utilizes Computer Adaptive Testing (CAT) technology to dynamically adjust the difficulty to the test-taker’s level for greater accuracy and shorter testing times. Rather than focusing on a single software brand, it measures a candidate’s high-level proficiency across the entire CRM lifecycle, from initial planning and management buy-in to development, implementation, and enterprise-wide deployment.
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Customer Service Aptitude Profile
The Customer Service Aptitude Profile (CSAP) is an online or paper-based test designed to measure both the motivation and the baseline capability of candidates targeting customer care or support roles. Taking less than an hour to complete, this 140-item questionnaire is written at an accessible 6th-grade reading level and can be administered to anyone over the age of 14. Unlike traditional tests that only measure whether a candidate can perform customer service work, this profile specifically evaluates whether they will follow through once they are on the job. The resulting interpretive report scores multiple core performance traits while using automatic validity scales to filter out unrealistic self-representation.
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Customer Service With Sales – Short Form
The Customer Service With Sales – Short Form assessment is an online pre-employment test designed to screen entry-level applicants for roles that require a blend of high customer support and active selling skills. Taking an average of 44 minutes to complete in a single sitting, this adaptive multiple-choice inventory contains roughly 219 to 225 questions. It helps organizations look beyond standard resumes by scoring key performance traits like composure, drive for success, sales focus, and customer enthusiasm, ensuring hires can balance client care with cross-selling or upselling goals.
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Event Sales Manager Solution
The Event Sales Manager Solution is an online pre-employment and promotion screening test designed to assess candidates for management-level positions in the hospitality industry. Taking an average of 50 minutes to complete in a single sitting, this robust assessment contains between 165 and 193 items across multiple-choice, computer-adaptive, and forced-choice formats. It combines cognitive evaluations with behavioral metrics to ensure prospective leaders possess the sales drive, critical deductive logic, and professionalism needed to maximize facility bookings and manage hospitality staff effectively.
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Negotiation Aptitude Profile
The NAP will assess whether a person has a knack for deal-making in the business world.
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Retail Sales Evaluation
The Resale-R will assesses whether the personality traits and abilities a person possesses match those required to be a successful retail sales person.
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Sales Career Battery
The Sales Career Battery (SCB) helps quickly identify individuals who possess the profile critical for sales success in today’s demanding environment.
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Sales Effectiveness Profile
Use the Sales Effectiveness Profile test to assess sales candidates’ skills in customer service, sales management, marketing and public relations.
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Sales Engineer
The Sales Engineer solution is designed for use with professional level telecommunications engineers with distinct sales responsibilities. The solution is focused on positions that involve the design of telecommunications networks for specific customer applications, and places an emphasis on reasoning ability and sales ability.
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Sales Professional 7.0
The Sales Professional 7.0 solution is designed for entry to mid-level sales positions in which employees proactively sell products to customers, develop relationships with repeat customers, and have their pay and/or performance heavily based on sales revenue. Sample tasks for these jobs include, but are not limited to: promoting products to customers, persuading customers to buy products, and building ongoing customer relationships.
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Sales Professional 7.1
The Sales Professional 7.1 solution is designed for entry to mid-level sales positions in which employees proactively sell products to customers, develop relationships with repeat customers, and have their pay and/or performance heavily based on sales revenue.
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Sales Readiness Assessment
The Sales Readiness Assessment assesses the personal attributes and competencies critical to success in sales positions.
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Salesperson Personality Profile
The Salesperson Personality Profile assesses personality and skills that could help an individual land a successful career in sales.
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Social Personality & Skills Assessment
Use the Social Personality & Skills Assessment – Revised to assess whether a person’s social skills are helping or hindering their interactions with others.
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Telemarketing Agent Test
The Telemarketing Agent Test – Revised will assess whether an individual will become defensive in response to constructive criticism.
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True-to-Life™ Sales
The True-to-Life™ Sales immerses candidates in the challenges they’ll encounter on the job and virtually places candidates in the role for which they’re applying, before you hire them – empowering you to see firsthand whether they succeed or fail at the job.
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Wesman Personnel Classification Test
The Wesman Personnel Classification Test (Verbal Reasoning) measures the ability to reason through analogy and the perception of verbal relationships.
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