Specific Job Area Tests
Showing all 21 results
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Account Manager (Sales) Test
$45.00The Account Manager (Sales) identifies candidates with the skills required to provide excellent customer service and client account management.
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Banking Services Representative Test
$50.00Use the Banking Services Representative Test to assess friendliness, cross-selling and customer service skills in applicants for all banking service roles.
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Basic Skills Test (BST®)
Use the Basic Skills Test (BST®) to assess 15 skills including vocabulary, problem solving, language, reading, computation for identifying fundamental reasoning, numerical, perceptual abilities of applicants for clerical, administrative and customer service roles.
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Customer Service Representative I Test
$26.00Use the Customer Service Representative I to identify cooperative, high-achieving, ethical candidates for customer service roles. See the Customer Service Representative II as well.
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Customer Service Representative II Test
$51.00Use the Customer Service Representative II to identify cooperative, high-achieving, ethical candidates for customer service roles. See the Customer Service Representative I as well.
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Entry Level Hotel Front Desk
The Entry Level Hotel Front Desk Solution is for entry-level customer service positions in the hospitality industry. – We’re sorry, this tool has been discontinued. Please see the Guest Service Team 7.0 as an alternative.
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Field Sales Test I
$51.00Use the Field Sales Test I to identify candidates who have drive, initiative, charm and customer service skills, a desire to make money, go the extra mile.
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Field Sales Test II
$66.00Use the Field Sales Test II to identify candidates who have drive, initiative, charm and customer service skills, a desire to make money, go the extra mile.
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Human Resources Manager Test
$66.00Use the Human Resources Manager Test to identify candidates who have top leadership qualities, great ethics and efficiency.
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Human Resources Recruiter Test
$66.00Use the Human Resources Recruiter Test to identify hard working, team players who can communicate, persuade and promote your company well.
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Human Resources Specialist Test
$66.00Use the Human Resources Specialist Test to identify candidates who can communicate, cooperate, lead, be reliable and represent your company positively.
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Insurance Customer Service Test
$51.00Use the Insurance Customer Service Test to ensure that candidates can learn, like dealing with customers, handle complexity and make sales.
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Reading for Customer Service Reps & Telemarketers
$22.00Use the Reading for Customer Service Reps & Telemarketers Test to assess applicants for the reading comprehension skills you need to ensure success.
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Retail Store Sales – Commission Based
$59.00Use the Retail Store Sales – Commission Based Test to assess sales candidates who have retail skills and the persuasiveness, money-motivation, customer service attitude, and willingness to go the extra mile to produce solid results.
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Retail Store Sales Associate – Non-Commission Based
$34.00Use the Retail Store Sales – Non-Commission Based Test to assess sales candidates who have retail skills and the persuasiveness, money-motivation, customer service attitude, and willingness to go the extra mile to produce solid results.
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Service Associate Solution
The Service Associate Solution is for entry-level hospitality positions that are primarily task focused but may include a customer service component, like Housekeeper, Buffet Server, Room Service Attendant, and Valet. – We’re sorry, this test has been discontinued and replaced with the Guest Service Team 7.0.
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TalentFirst Inventory
The TalentFirst Inventory is a character check that gives an employer the complete picture of the candidate during the recruitment and selection process, illustrating how they will behave in every interaction and predicts Productive (e.g., dependability, customer service) and counterproductive (e.g., risk-taking, aggression) behaviors.
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Technical Support Representative Test
$51.00The Technical Support Representative Test identifies people who are solution-oriented, capable of asking questions to build an understanding of complex information, and who can explain things clearly.
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Telemarketing Test
$51.00The Telemarketing Test identifies people with sales, customer service, telephone and communication skills for all call centre roles.
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Versant – Spoken Language Test
The Versant – Spoken Language Test confirms the level of spoken language skills necessary to correctly assess a situation or understand a problem and give your customers a great experience. – We’re sorry. This assessment has been discontinued. Please contact us for alternatives.
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ViewPoint Assessments
Use the ViewPoint Assessments to assess attitudes and characteristics critical for success in a wide range of jobs, from hourly and entry-level to management level, in virtually all industries.
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