Specific Job Area Tests
Showing all 19 results
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Account Manager (Sales) Test
$45.00The Account Manager (Sales) identifies candidates with the skills required to provide excellent customer service and client account management.
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Banking Services Representative Test
$50.00Use the Banking Services Representative Test to assess friendliness, cross-selling and customer service skills in applicants for all banking service roles.
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Basic Skills Test (BST®)
Use the Basic Skills Test (BST®) to assess 15 skills including vocabulary, problem solving, language, reading, computation for identifying fundamental reasoning, numerical, perceptual abilities of applicants for clerical, administrative and customer service roles.
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Customer Service Representative I Test
$26.00Use the Customer Service Representative I to identify cooperative, high-achieving, ethical candidates for customer service roles. See the Customer Service Representative II as well.
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Customer Service Representative II Test
$51.00Use the Customer Service Representative II to identify cooperative, high-achieving, ethical candidates for customer service roles. See the Customer Service Representative I as well.
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Entry Level Hotel Front Desk
The Entry Level Hotel Front Desk Solution is for entry-level customer service positions in the hospitality industry. – We’re sorry, this tool has been discontinued. Please see the Guest Service Team 7.0 as an alternative.
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Field Sales Test I
$51.00Use the Field Sales Test I to identify candidates who have drive, initiative, charm and customer service skills, a desire to make money, go the extra mile.
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Field Sales Test II
$66.00Use the Field Sales Test II to identify candidates who have drive, initiative, charm and customer service skills, a desire to make money, go the extra mile.
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Human Resources Manager Test
$66.00Use the Human Resources Manager Test to identify candidates who have top leadership qualities, great ethics and efficiency.
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Human Resources Recruiter Test
$66.00Use the Human Resources Recruiter Test to identify hard working, team players who can communicate, persuade and promote your company well.
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Human Resources Specialist Test
$66.00Use the Human Resources Specialist Test to identify candidates who can communicate, cooperate, lead, be reliable and represent your company positively.
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Insurance Customer Service Test
$51.00Use the Insurance Customer Service Test to ensure that candidates can learn, like dealing with customers, handle complexity and make sales.
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Reading for Customer Service Reps & Telemarketers
$22.00Use the Reading for Customer Service Reps & Telemarketers Test to assess applicants for the reading comprehension skills you need to ensure success.
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Retail Store Sales – Commission Based
$59.00Use the Retail Store Sales – Commission Based Test to assess sales candidates who have retail skills and the persuasiveness, money-motivation, customer service attitude, and willingness to go the extra mile to produce solid results.
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Retail Store Sales Associate – Non-Commission Based
$34.00Use the Retail Store Sales – Non-Commission Based Test to assess sales candidates who have retail skills and the persuasiveness, money-motivation, customer service attitude, and willingness to go the extra mile to produce solid results.
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Service Associate Solution
The Service Associate Solution is for entry-level hospitality positions that are primarily task focused but may include a customer service component, like Housekeeper, Buffet Server, Room Service Attendant, and Valet. – We’re sorry, this test has been discontinued and replaced with the Guest Service Team 7.0.
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Technical Support Representative Test
$51.00The Technical Support Representative Test identifies people who are solution-oriented, capable of asking questions to build an understanding of complex information, and who can explain things clearly.
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Telemarketing Test
$51.00The Telemarketing Test identifies people with sales, customer service, telephone and communication skills for all call centre roles.
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ViewPoint Assessments
Use the ViewPoint Assessments to assess attitudes and characteristics critical for success in a wide range of jobs, from hourly and entry-level to management level, in virtually all industries.
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