A range of assessments specific Business Analyst roles and skills.

Assessments for inbound and outbound call centres, contact centre workers, customer service and order takers, service centres, collections, technical support, customer care, receptionist roles, and include scales like stress tolerance, resilience, persuasiveness, etiquette, reasoning skills, etc.

Assessments for a variety of customer service and related skills in various situations, including retail, healthcare, hospitality, service, call centre and other roles.

A range of assessments for measuring interviewing skills, Customer Relationship Management systems, HR skills and HR functions.

Assessments for a variety of sales roles from entry level to professional, commission and non-commission, luxury products, inside and outside sales roles, telephone sales, retail sales and more.