Dealing With Conflict – 360

The Dealing With Conflict – 360 is a multi-rater assessment tool designed to help current employees identify their personal conflict-solving approaches and resolve workplace friction by gathering anonymous feedback from peers. Taking less than an hour to complete via online or paper formats, this tri-lingual assessment allows an individual to gather feedback from up to six other people to see how their conflict style is truly perceived by the team. By matching the user’s self-assessment directly against external peer scores, the multi-rater report builds a comprehensive picture of an employee’s situational communication blind spots and highlights the specific conflict resolution styles that need the most development.

About this Test

Solve interpersonal and team friction problems using the Dealing With Conflict – 360 to identify five conflict-handling styles and help your employees overcome workplace conflicts.   Also see the:

The Dealing with Conflict 360-Degree Feedback Set enables you to collect feedback from up to 6 other persons on how they perceive your conflict management style. The Feedback set structures this feedback for easy comparison to ones’ own perceived conflict style. The combined results of the self assessment and the 360 feedback set provide a complete picture of which conflict resolution styles need the most improvement.

What It’s Best Used For

  • Exposing Behavioral Blind Spots: Helping professionals compare their self-perceived behavior against actual team perceptions to spot hidden disconnects in how they handle arguments.
  • Cultivating Style Flexibility: Creating immediate professional buy-in for employees to actively adapt their default tone and habits to match the demands of unique workplace friction points.
  • Targeted Leadership Development: Grouping anonymous multi-rater feedback to guide specialized coaching, training adjustments, or promotion validation for managers and supervisors.
  • Mitigating Long-Term Interpersonal Friction: Pinpointing exactly where everyday workplace communication is breaking down to lower team anxiety and rebuild trust.
  • Multilingual Team Diagnostics: Deploying standardized multi-rater evaluations across globally integrated workforces with full translation support for English, French, and Spanish speakers.

When participants explore how their conflict styles are perceived by others they learn the importance of greater style flexibility. This creates buy-in for learning the skill of matching the situation to the optimal conflict resolution style.

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