Dealing With Conflict – Participant Coursebook
The Dealing With Conflict – Participant Coursebook is an interactive, 53-page training workbook and assessment tool designed to help employees discover their conflict-solving styles and resolve workplace friction. Taking less than an hour to complete, this tri-lingual resource guides users through the core assessment to identify five primary conflict-handling styles. Filled with exercise worksheets and skill-building activities, it works seamlessly alongside a guided corporate workshop or as a targeted self-study guide to translate behavioral insights into practical communication skills.
About this Test
Solve interpersonal and team friction problems using the Dealing With Conflict – Participant Coursebook to identify five conflict-handling styles and help your employees overcome workplace conflicts. Also see the:
- Dealing With Conflict 360
- Dealing With Conflict Leader’s Guide
- Dealing With Conflict Participant Coursebook
- Dealing with Conflict Video & Leaders Guide
- Dealing with Conflict Trainer’s Kit
The DWC Coursebook is the companion participant booklet to the Dealing with Conflict Leaders Guide. This 53 page booklet guides participants along in the process of completing the Dealing with Conflict instrument and includes a series of activities designed to teach and reinforce conflict management skills. It includes all the exercise worksheets needed for participants to seamlessly follow the workshop outline used in the Leaders Guide.
What It’s Best Used For
- Interactive Team Workshops: Serving as the direct, hands-on workbook for employees during corporate training sessions, matching perfectly with the Dealing With Conflict – Leader’s Guide outline.
- Diagnosing Conflict Styles: Juggling practical worksheets to help staff score their responses and reflect objectively on how they handle professional disagreements.
- Independent Self-Study Tracks: Providing a structured, personal development option for individual contributors or remote employees looking to improve their professional relationship skills at their own pace.
- Reinforcing Interpersonal Skills: Working through real-world scenarios to build everyday communication habits, de-escalation tactics, and negotiation styles.
- Multilingual Corporate Training: Standardizing professional development across global or diverse teams with full translation support for English, French, and Spanish speakers.
The DCI coursebook can be used in a self study format, however many of the activities are improved by group discussion.
Also See:
Additional information
| Appropriate For | |
|---|---|
| Administration Time | |
| Format | |
| Scoring Options | |
| Language | |
| Legal in Canada? |
Search for Other Tests:
Not sure if this test fits your needs?
We can help you to make the right choice.