The Network Technical Support assess IT professionals who are responsible for the setup, configuration and maintenance of a network and
those responsible for end user network support.  Before you invest the time and money to train a new employee, test your applicants for skills like:

• End User Support
•  Network Design
•  Network Health
•  Network Security

This test provides the answers you need to make informed hiring and promotion decisions.

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The Network Technical Support test measures knowledge of Network Technical Support. It is designed for IT professionals who are responsible for the setup, configuration and maintenance of a network and those responsible for end user network support. This support could be face to face or via a help desk.

Job Family/Title: Network Support Specialists/Technicians
Average Testing Time: (minutes) 29 minutes
Allowed Time (minutes): 90 minutes
Maximum Number of Questions: 30 questions
Number of Sittings: One
Designed for Unproctored Environment: Yes
Question Format: Multiple Choice – Adaptive
Product Category: Information Technology

 

Knowledge, Skills, Abilities and Competencies Measured

The following areas are covered:

• End User Support
• Network Design
• Network Health
• Network Security
• Switching and Routing
• WAN Support
• Wired LAN Support
• Wireless LAN Support