The Kenexa Call Center Tests are designed to test a candidate’s skills or personality.  These tests can be used to analyze a candidate’s practical knowledge of something such as Microsoft Word or to examine personality traits.  Many are available in more than one language including Spanish, French, German, Italian, Portuguese and more, and free demos are available for each assessment upon request.

The Kenexa Call Center Tests help employers identify and select the most talented candidates by using validated assessments for software, office/professional, call center, financial, healthcare, industrial, legal and technical job classifications.  When you need to identify the most qualified candidates quickly and easily, Kenexa tests are the only assessment solutions you need.  They deliver measurable results for companies in a variety of industries to help them measure skills with certainty.

The Kenexa Call Center Tests provide the answers you need to make informed decisions for hiring or promotion.

Want more information about these tests?  Get it now.  Please REQUEST MORE INFO and we’ll reply promptly.

Not the perfect fit?  No problem.  We have many similar tests to choose from.  See alternatives in the CALL CENTRE & TELEMARKETING category section of our site.

Click here to see all of the Kenexa Skills Assessment categories.

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The Kenexa Call Center Tests include the following titles:

• AUS-NZ Call Centre Customer Service Survey
• AUS-NZ Call Centre Environment
• AUS-NZ Call Centre Environment [Audio]
• AUS-NZ Call Centre Inbound Sales Skills
• AUS-NZ Call Centre Outbound Sales Skills
• AUS-NZ Call Centre World Geography
• Call Center 911 Operators
• Call Center Advanced Spelling [Audio]
• Call Center Basic Spelling
• Call Center Basic Spelling [Audio]
• Call Center Consumer Collections
• Call Center Customer Service Scenarios
• Call Center Customer Service Scenarios [Audio]
• Call Center Customer Service Survey
• Call Center Data Entry
• Call Center Data Entry [Audio]
• Call Center Environment
• Call Center Environment [Audio]
• Call Center German-English Bilingual
• Call Center German-English Bilingual [Audio]
• Call Center Inbound Sales Skills
• Call Center Italian-English Bilingual
• Call Center Italian-English Bilingual [Audio]
• Call Center Listening Skills
• Call Center Listening Skills [Audio]
• Call Center Math
• Call Center Outbound Sales Skills
• Call Center Portuguese-English Bilingual
• Call Center Portuguese-English Bilingual [Audio]
• Call Center Retention
• Call Center Retention [Audio]
• Call Center Spanish-English Bilingual
• Call Center Spanish-English Bilingual [Audio]
• Call Center Technical Support
• Call Center Technical Support [Audio]
• Call Center Telephone Etiquette
• Call Center U.S. Cities Spelling [Audio]
• Call Center U.S. Geographical Locations
• Call Center U.S. State Abbreviations [Audio]
• Call Center World Geography
• Call Centre French Canadian-English Bilingual
• Call Centre French Canadian-English Bilingual [Audio]
• Canadian Call Centre Data Entry
• Canadian Call Centre Data Entry [Audio]
• French Canadian Call Centre Customer Service Survey
• French Canadian Call Centre Data Entry [Audio]
• French Canadian Call Centre Listening Skills
• French Canadian Call Centre Listening Skills [Audio]
• French Canadian Call Centre Telephone Etiquette
• German Call Center Data Entry
• German Call Center Data Entry [Audio]
• German Call Center Listening Skills
• German Call Center Listening Skills [Audio]
• Portuguese Call Center Data Entry [Audio]
• Portuguese Call Center Listening Skills [Audio]
• Spanish Call Center Customer Service Scenarios [Audio]
• Spanish Call Center Customer Service Survey
• Spanish Call Center Listening Skills [Audio]
• Spanish Call Center Telephone Etiquette
• U.K. Call Centre Customer Service Survey
• U.K. Call Centre Data Entry [Audio]
• U.K. Call Centre Inbound Sales Skills
• U.K. Call Centre Maths
• U.K. Call Centre Outbound Sales Skills
• U.K. Call Centre Telephone Etiquette
• U.K. Call Centre Towns Spelling [Audio]
• U.K. Call Centre World Geography