The Interpersonal Skills Test assess candidates on their interpersonal, customer service and teamwork skills as well as their workflow management abilities.  Before you invest the time and money to train a new employee, test your applicants for skills like:

• Customer Service Skills
• Teamwork Skills
• Managerial Skills

This test provides the answers you need to make informed hiring and promotion decisions.

Want more information about this test?  Get it now.  Please REQUEST MORE INFO and we’ll reply promptly.

Not the perfect fit?  No problem.  We have many similar tests to choose from.  See alternatives in the TEAMWORK, LEADERSHIP & MANAGEMENT SKILLS and CUSTOMER SERVICE category sections of our site.

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The Interpersonal Skills Test assess candidates on their interpersonal, customer service and teamwork skills as well as their workflow management abilities with this video-based employment test.

The Interpersonal Skills Test is web-based and can be administered on-site or remotely.

• 25 short videos with 2 questions following each video
• Default test time allowed: 30 minutes

Use it to Measure an applicant’s ability to:

• Listen and interpret spoken communication
• Gather information, analyze, solve complex problems
• Apply appropriate and professional social skills while interacting with others
• Adapt to various situations by demonstrating flexibility, achieving a consensus and making decisions to achieve work-related goals

Validation

Validation helps to ensure the tests you select skills that are critical to success on the job. This process makes the information you gain from testing more relevant for your business. Proper test validation can aid in mitigating questions or challenges regarding the appropriateness of tests.

The test validation process involves testing a small number of internal subject matter experts who perform similar tasks to the position you are testing for. When these internal experts complete the test(s), they provide feedback to ensure the test content relates to the skills and abilities required for the position. Test validators are also asked to recommend a pass/fail cutoff score for candidates.

Our test validation process is designed to be consistent with HR best practices as outlined in the Uniform Guidelines on Employee Selection Procedures (UGESP) section 14(c) on content validity and 15(c) on content validity reporting.