Business Communication – Adaptive

NO LONGER OFFERED – Oct 2025

Screen candidates for their ability to communicate effectively with co-workers and with external business contacts with the Business Communication – Adaptive test.

The Business Communication – Adaptive test measures a candidate’s skills required to communicate effectively with co-workers at all levels and with external business contacts. This test is designed for an average business worker. This is an adaptive test that measures knowledge of communicating in the workplace. It measures the skills necessary to communicate effectively with coworkers at all levels and with external business contacts. Designed for the average business worker, this test includes the following topics: Electronic Communication, Employment Communication, Listening, Meetings, Nonverbal Communication, Verbal Communication, and Written Communication.

Category: Business Personnel
# of Questions: 30
Max Time Allowed: 90 Minutes
Test Length: Approximate Completion Time: 24 Minutes
Number of Sittings: One
Designed for Unproctored Environment: Yes
Question Format: Multiple Choice – Adaptive
Product Category: Business Skills

What It’s Best Used For

When active, this screening tool was best used during initial recruiting phases to ensure the average office worker possessed strong corporate soft skills and professional literacy before hire.

• Verifying Written & Electronic Skills: The test evaluated essential technological and office communications, including email and voicemail etiquette, fax protocols, letter structures, and formal report proposals.
• Gauging Live Interaction Talents: It tracked practical verbal performance markers, measuring active listening barriers, telephone presence, and presentation feedback.
• Evaluating Meeting Coordination: The modules tested whether a candidate understood the logistics of organizing corporate spaces, covering agendas, minutes, and virtual meeting facilitation.
• Assessing Nonverbal Professionalism: It measured a candidate’s situational awareness regarding body language, physical gestures, and professional workspace appearance.

Measures knowledge of the following areas of business communication:

• Electronic Communication
• Employment Communication
• Listening
• Meetings
• Nonverbal Communication
• Verbal Communication
• Written Communication

Topics

Electronic Communication

• E-mail
• Fax
• Teleconferencing
• Voice Mail

Employment Communication

• Application Letter
• Follow-up Communications
• Interview
• Resumes

Listening

• Active Listening
• Barriers
• Benefits
• Questions

Meetings

• Agenda
• Facilitating
• Meeting Follow-up
• Minutes
• Participant Preparation
• Virtual

Nonverbal Communication

• Body Language
• Expression
• Gestures
• Professional Appearance
• Time/Space

Verbal Communication

• Feedback
• Instructions
• Presentations
• Telephone

Written Communication

• Letters
• Memos
• Proposals
• Reports