Make sure that the people you hire to sell your services and interact with customers have the sales and aptitude to be successful with the Retail Sales Evaluation.  Before you invest time and money to train a new employee, test your applicants for:

• Drive To Succeed
• Salesmanship
• Communication Skills

This test provides the answers you need to make an informed decision.

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The Retail Sales Evaluation will assesses whether the personality traits and abilities a person possesses match those required to be a successful retail sales person.

 

No. of questions: 119

Question type: Situational, Self-report

Estimated completion time: 50 minutes

Recommended age level: 18+

Qualification Level: Class A

Compliance: APA standard,; EEOC standards (gender, age)

Validation Information:

• Sample Size: 888
• Cronbach’s Alpha: 0.96

 

APPLICATION:

• Pre-employment
• Training tool
• Skills Development

 

SCALES:

• Positive Attitude Toward Teamwork
• Comfort with Routine
• Comfort with Authority
• Drive to Succeed
• Comfort with Pressure Sales Tactics
• Integrity
• Communication Skills
• Salesmanship
• Agreeableness
• Conflict Resolution
• Time Management
• Neatness
• Meticulousness
• Stress Management
• Self-Control
• Assertiveness with Clients

 

Features

Benchmarks: Available (general population and retail workers)

Interview Questions: Available

Group Comparisons: Available

 

Report Includes:

• Summary
• Introduction
• Graphs
• Detailed narrative interpretation
• Impression management
• Strengths and Limitations
• Advice

 

Advice Factors and Scales: Overall Score plus 4 factors divided into 16 scales:

• Work Attitudes: Evaluates work approach and ability to comport oneself in an appropriate fashion.
• Interpersonal Skills: Evaluates effectiveness and appropriateness of a person’s people skills.
• Organizational Skills: Evaluates skills necessary to maintain a neat work environment and manage time efficiently.
• Psychological Strength: Assesses the ability to stay mentally tough and composed in the face of difficulties.