Computer Support Specialist Job Match
519-745-0142 | info@creativeorgdesign.com
About this Test
Unfortunately, this product has been discontinued.
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Use the Computer Support Specialist Job Match to assess a candidate’s fit, or match of an individual’s competencies and potential, with the specific competency set required for a particular job.
What It Was Best Used For
- Tailored Help Desk Benchmarks: The test matched applicant profiles against a comprehensive job analysis pre-engineered to predict the exact behavioral competencies required in tech support workflows.
- Measuring Customer-Centric Soft Skills: It evaluated vital service traits, scoring an individual’s natural capacity for Relating & Networking, Working with People, and Presenting & Communicating Information.
- Evaluating Problem-Solving and Technical Agility: The test tracked core troubleshooting habits, measuring an applicant’s capacity for Analyzing, Learning & Researching, and Applying Expertise & Technology.
- Assessing Performance Under Pressure: The inventory scored daily operational execution habits, charting how effectively a candidate handles Coping with Pressures & Setbacks, planning and organizing, and delivering results to meet customer expectations.
- Providing Interview Assistance: The resulting JobMatch Score Report provided hiring teams with a custom bank of interview questions to target a candidate’s specific areas of weakness.
The Computer Support Specialist Job Match assessment provides a quick, easy and highly reliable means of measuring the fit, or match of an individual’s competencies and potential, with the specific competency set required for a particular job. The assessment uses the results from the Occupational Personality Questionnaire (OPQ) to present a ‘fit score’ for a specific job. This score gives you an overall view of an individuals’ fit to a specific job, and can be used for both selection and development scenarios. We have done the job analysis and competency specification for the computer programmer job and have tailored the assessment to best predict the competencies required in the job definition. This results in a JobMatch Score Report, showing how closely an individual fits the competency requirements specific to that job. The report also includes interview questions designed to help you explore that individual’s stronger or weaker areas of fit to the job. There is an assessment for each of the job roles listed below.
Job Level: All
Job Family: Business Suite
Assessment Localizations Available: US English, Canadian French, and Latin American Spanish
Report Localizations Available: English (US) and Latin American Spanish
Average Testing Time (minutes): 25 minutes
Time Allowed: Untimed
Maximum Number of Questions: 104 items
Designed for Remote Testing: Yes
Question Format: Behavioural
Product Category: Personality and Behavioral
Job Roles: Computer Programmer, Computer Support Specialist, Systems Administrator, Computer Systems Analyst, Computer Software Engineer, Database Analyst, Information Systems Manager
Knowledge, Skills, Abilities, and Competencies Measured
- Deciding & Initiating Action
- Adhering to Principles & Values
- Presenting & Communicating Information
- Analyzing
- Formulating Strategies & Concepts
- Following Instructions & Procedures
- Achieving Personal Work Goals & Objectives
- Leading & Supervising
- Relating & Networking
- Writing & Reporting
- Learning & Researching
- Planning & Organizing
- Adapting & Responding to Change
- Entrepreneurial & Commercial Thinking
- Working with People
- Persuading & Influencing
- Applying Expertise & Technology
- Creating & Innovating
- Delivering Results & Meeting Customer Expectations
- Coping with Pressures & Setbacks
Additional information
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