Our HR Articles
The articles below form part of a small library of useful information about a variety of business topics.
Many of these articles were written by our staff. We have also included others of particular interest to HR professionals.
In the Tests and Surveys sections, also see our libraries of Articles about Tests & Testing and Articles about Surveying.
Success starts with the right information.
(Un)Employment In The Time of Covid – or What Do I Do Now??
There are over 1 million Canadians out of work due to the Covid-19 pandemic. It's an unsettling time and no one knows what's coming next or when things will return to normal. "Normal" may be a long time coming for some of us and unfortunately, for some people, they...
Job seekers can’t relate with employer hiring woes – Companies having a tough time finding talent must invest more in workers, say applicants
Jan 28, 2020 by James Jackson Waterloo Region Record WATERLOO REGION — When Patrick Desaulniers hears employers in Waterloo Region and Wellington County are having a tough time finding the right employees, he gets a little annoyed. The 37-year-old Guelph resident...
Setting The Limits of Responsibility
Understanding why job descriptions are important to organizational effectiveness and smooth functioning.
Are Your Leaders Ready For What’s Coming?
Trending new realities in organizational leadership.
What is Workplace Bullying and How Does it Affect People?
Workplace Bullying/Academic Mobbing & What To Do About It
Your Turnover Problems Are About To Get Much Worse
A recent international study found that global turnover rates are on the rise and will become a serious problem for employers over the next five years.
How To Survive Workplace Bullying
What Is Workplace Bullying? Workplace bullying is like bullying on the playground except that it occurs in the workplace. It usually involves verbal comments and incidents that are intended to hurt, harass, isolate, intimidate, or humiliate a person. It is not new but...
Top 5 Mistakes Employers Make That Can Cost You Big Bucks
(In Employee Morale, Wasted Time, Lost Income, Lawsuits or Unemployment Claims)
Some Common Sense About Customers and Profits
How to be more successful in an increasingly competitive marketplace.
Working At Home: The Shape Of Work To Come
How to work from home.
Why Training Is The Key To Effective Supervision
Supervisors are some of the most important, if not the most important people in any company. They alone are the keys to getting the best from people, getting products out the door, maintaining quality control, motivating the workforce, and a host of other jobs that...
Why Safety Professionals Should Start Getting Personal
What do the following situations have in common? Here is a hint: all of these people are employed. 1. Henry has just had another fight with his wife Veronica. They haven't been getting along very well for some time now and this morning is no different than any other...
Why Does Everyone Want To Be An Entrepreneur?
Be successful! Get rich! Run your own business! These and other clarion calls to financial independence, power and success have been around for a long time. But have you noticed that they are more frequent now? Are you, too, finding them more attractive and enticing?...
Unfair Firings Can Be Costly
How to fairly terminate employees without incurring lawsuits.
Tips For Stopping The Rot
How do you know whether your firm is in trouble or not? This may sound like a stupid question, but you would be surprised at the number of managers and chief executive officers who fail to realize they are in trouble until it's too late. There often are signs that...
The Sting of the Salary Review
How to conduct effective salary reviews.
The Fair Way To Fire Employees
A discussion of fair practices for employee terminations.
The Business of Business Writing
How to write for business.
The Art of Managing Difficult People
How to be a good manager, deal with “problem” employees and not lose your mind in the process.
Strategic Planning Pays Off
Why strategic planning is so important to success in business.
Some Good Ways To Ruin A Business
Common pitfalls to avoid in order to keep your business thriving.
People Are More Important Than Pizzas
How to avoid legal action and how NOT to treat your employees.
10 Rules for the Customer Century
How to better engage your customers
An Amway By Any Other Name
A Look At Multi-Level Markeing (MLM)
Canadian Companies Challenged by Shrinking Labour Pool
The falling birth rate and the impending retirement of the baby boomer generation present a challenge to Canadian companies. According to a recent survey from Deloitte, "Canadian organizations are less prepared to address labour force issues than their global...
Customer Service Will Make or Break Ecommerce Sites
The importance of good customer service in today’s businesses
For a Personal Touch, Some Sites Add Real People
Treating customers like human beings by using…human beings!
How to Ruin Your Web Business in Five Easy Steps
5 mistakes to avoid when in business.
If Cash Is King, Rewards Are Queen
If cash is king, rewards are queen - and everyone knows who rules the castle. Companies looking to drive long-term performance through incentives will find a much higher return on investment us¬ing rewards than with cash. This is not to discount the im¬portance of...
Workforce Crisis: How to Beat the Coming Shortage of Skills and Talent
Preparing For the Coming Shortage of Skills and Talent
Net Retailers Sink Resources Into Customer Service
Addressing online customer service issues.
The Role of Retail In The Internet Age
A discussion of changes in consumer habits and the Internet’s impact on this.
Why Service Sucks
Poor customer service and what to do about it.
And Now For Something Completely Different
How about a nice change of occupation?
Bad Bosses Make You Sick
How poor management damages your employees’ health and costs you big bucks.
Buggy-Whip Thinkers Beware
Keep pace with the times if you want to keep your business alive and prospering.
How To Be Surrounded By Self-Starters
Managing people to make your organization more effective and your employees more productive and happy.
Always Busy But Still Behind?
How to manage your time effectively.
An Open Door Swings Both Ways
Why effective and open communication is important
Consider The Cost Before Speaking Your Mind
The cost of being a whistle-blower and how to address ethics in the workplace.