Dealing With Conflict
Provides insight into how one is perceived by others when resolving conflicts.
Creative Organizational Design has been helping organizations like yours to assess the skills of your employees and applicants and understand your customers better for almost 30 years.
"I first used the Cross-Cultural Adaptability Inventory (CCAI) during a series of multicultural training awareness workshops for faculty and staff at West Virginia University Institute of Technology in the spring of 2007. I owe the success of these workshops totally to the CCAI. Based on participants’ feedback about the powerful learning experiences and insights that this excellent assessment tool generated, this tool made our workshops a resounding success. Created and implemented as part of a state-wide grant competition on multicultural sensitivity training, conducting these workshops required the judicious use of grant funds within a short timeframe, while fostering the highest attainable learning objectives. After researching many assessments on-line, I contacted David Towler for his help, an unknown resource at the time. He was extremely understanding, competent and genuine in his efforts to help me quickly locate the right tool to meet my needs. Since that time, I’ve used the CCAI to train RA’s and in my individual and group work with students. As part of my work, I’ve also had to explore various learning style inventories and had questions about their applications for my at-risk students. I will never forget that within one hour of e-mailing Mr. Towler for help, he sent me a comprehensive listing of ten websites on learning style inventories, without any pressure whatsoever or concern as to whether or not I would actually purchase them. I was truly amazed; this simple act deeply impressed me. Mr. Towler’s integrity, knowledge and helpfulness is the standard by which all organizational consulting firms should be held, both within Canada and the United States. Recently, I started the Doctoral program in Higher Education Administration at Marshall University in Huntington, West Virginia. While I do not have my exact dissertation topic chosen as yet, I know that the COD will definitely play a major role in its development and defense. I’ve also highly recommended his resources and services to all Marshall University faculty and students. I look forward to continuing to learn and grow under the guidance of the COD."
Joan Viksjo M.A., M.Ed., West Virginia University - Institute of Technology
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