There are 75 million Millennials in the USA (the generation born between 1980 and 2000). The youngest ones are just turning 20 this year and the oldest are now 40. They also make up 32% of the global population and represent 250 million people. If you have employees, then Millennials already are, or soon will be, a part of your workforce.
David Towler
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Steve Is A Jerk! (And Everyone Knows It But Him.)
Assessments are for more than just pre-screening applicants or testing for MS Word proficiency.
Turnover, Conflict and Bullies! Oh My!
(The trends may change but the basics remain the same.)
Is Your Customer Service Actually Your Customers’ Biggest Problem?
Deliver crappy customer service at your own peril!
The Worst Excuse In Business
“I’m sorry but I’ve been really busy” is the most commonly heard excuse in business these days.
Why Is Everyone So #$@&%*! Rude These Days?
How rudeness is costing us more than we think.
Setting The Limits of Responsibility
Understanding why job descriptions are important to organizational effectiveness and smooth functioning.
Toxic Employee Series (#1)
Part 1: What kinds of bad apples are in your bunch?
Toxic Employee Series (#2)
Part 2: What kinds of bad apples are in your bunch?
Where Are All The Good Salespeople?
Use screening tests to identify sales talent.