Articles

How do you know whether your firm is in trouble or not? This may sound like a stupid question, but you would be surprised at the number of managers and chief executive officers who fail to realize they are in trouble until it's too late. There often are signs that...

How to fairly terminate employees without incurring lawsuits.

Be successful! Get rich! Run your own business! These and other clarion calls to financial independence, power and success have been around for a long time. But have you noticed that they are more frequent now? Are you, too, finding them more attractive and enticing?...

What do the following situations have in common? Here is a hint: all of these people are employed. 1. Henry has just had another fight with his wife Veronica. They haven't been getting along very well for some time now and this morning is no different than any other...

How to work from home.

(In Employee Morale, Wasted Time, Lost Income, Lawsuits or Unemployment Claims)

How to better engage your customers

A Look At Multi-Level Markeing (MLM)

The falling birth rate and the impending retirement of the baby boomer generation present a challenge to Canadian companies. According to a recent survey from Deloitte, "Canadian organizations are less prepared to address labour force issues than their global...

The importance of good customer service in today’s businesses

Treating customers like human beings by using…human beings!

5 mistakes to avoid when in business.

If cash is king, rewards are queen - and everyone knows who rules the castle. Companies looking to drive long-term performance through incentives will find a much higher return on investment using rewards than with cash. This is not to discount the importance of...

Preparing For the Coming Shortage of Skills and Talent

A discussion of changes in consumer habits and the Internet’s impact on this.

Poor customer service and what to do about it.

Keep pace with the times if you want to keep your business alive and prospering.