< 0.5 hour

These tests require less than 30 minutes to complete.

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Contact Center Virtual Scenario

The Contact Center Virtual Scenario is an online pre-employment simulation test designed to screen entry-level candidates for front-line customer service roles. Taking about 20 minutes to complete in a single sitting, the test drops applicants into a realistic desktop environment that simulates multiple customer service applications running at the same time;. It allows employers to see past interview answers by measuring how well a candidate handles simulated customer phone calls, navigates software, solves problems tactfully, and logs data quickly and accurately.
Dependability and Safety Instrument

The Dependability and Safety Instrument (DSI) is a quick, 7-to-10-minute behavioral screening test designed to identify safe, reliable, and highly productive candidates for entry-level roles. This 30-item multiple-choice assessment asks candidates to evaluate 18 pairs of work-related statements to determine their natural workplace behaviors. Because it is extremely easy to administer and score without HR support, it allows line managers to quickly look past standard resumes to filter out counter-productive traits—like chronic absenteeism or accident-proneness—before investing in employee training.
General Entry-Level 7.0 – All Industries

The General Entry-Level 7.0 – All Industries test is an online pre-employment assessment designed to predict foundational workplace behaviors and professional success for entry-level positions across any sector. Taking an average of 19 minutes to complete in a single sitting, this 52-item adaptive multiple-choice test evaluates how reliably an applicant will perform on the job. Fully optimized for unproctored remote environments, it supports English, Canadian French, and Latin American Spanish to streamline high-volume talent screening.
Occupational Personality Questionnaire – Universal Competency

The Occupational Personality Questionnaire – Universal Competency Profile measures how aspects of an individual’s behavioural style will affect his or her performance at work.
Parker Team Player Survey

The Parker Team Player Survey tool identifies an individual’s preference for one of four different team player styles.
Store Manager 7.0

The Store Manager 7.0 is designed for candidates applying to entry-level leadership positions who tend to supervise hourly employees in a retail or restaurant setting.
Store Manager 7.1

The Store Manager 7.1 solution is designed for candidates applying to entry-level leadership positions who tend to supervise hourly employees in a retail or restaurant setting.

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< 0.5 hour

Contact Center Virtual Scenario

Dependability and Safety Instrument

General Entry-Level 7.0 – All Industries

Occupational Personality Questionnaire – Universal Competency

Parker Team Player Survey

Store Manager 7.0

Store Manager 7.1

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