Assessments are for more than just pre-screening applicants or testing for MS Word proficiency.
Steve Is A Jerk! (And Everyone Knows It But Him.)
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Testing
Turnover, Conflict and Bullies! Oh My!
(The trends may change but the basics remain the same.)
Is Your Customer Service Actually Your Customers’ Biggest Problem?
Deliver crappy customer service at your own peril!
The Worst Excuse In Business
“I’m sorry but I’ve been really busy” is the most commonly heard excuse in business these days.
Why Is Everyone So #$@&%*! Rude These Days?
How rudeness is costing us more than we think.
Toxic Employee Series (#1)
Part 1: What kinds of bad apples are in your bunch?
Toxic Employee Series (#2)
Part 2: What kinds of bad apples are in your bunch?
Where Are All The Good Salespeople?
Use screening tests to identify sales talent.
Dude! Don’t Dis’ The Customers!!
The importance of providing great customer service
You’re Dishonest (And So Is Everyone Else)
Dishonesty in the workplace can be minimized through better hiring practices.