Keep pace with the times if you want to keep your business alive and prospering.
Buggy-Whip Thinkers Beware
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David Towler
Bad Bosses Make You Sick
How poor management damages your employees’ health and costs you big bucks.
And Now For Something Completely Different
How about a nice change of occupation?
Why Service Sucks
Poor customer service and what to do about it.
Warring Egos, Toxic Individuals, Feeble Leadership
A Study of Conflict In The Canadian Workplace
Understanding Honesty
What every employer should know about honesty testing.
Three Secrets To Wealth And Success
A University of Waterloo study on the effectiveness of surveying and how to do it well.
The Role of Retail In The Internet Age
A discussion of changes in consumer habits and the Internet’s impact on this.
The Reliability and Validity of Honesty Testing
Why honesty tests work and what you should know about these tests before you use one.
Survey Shows Employee Theft is a Stable Trend in Foodservice Industry
Employee counter-productivity remains prevalent in the restaurant industry, and entry-level restaurant and fast food employees admitted stealing an average of $114 annually in cash and merchandise from their employers, according to a recent survey conducted by NCS and...