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"If you don't know where you're going, you might end up someplace else."
Yogi Berra

About our Custom Surveys

Our fully customized surveys provide you with the information you need to make the best business decisions for your organization.

We carefully craft your custom survey based on 30 years of experience and expertise. Customization, thoughtful question design, and detailed analysis, distinguish our surveys from the competition.

Your business is unique; an "off-the-shelf survey" rarely meets any organization's unique needs. A custom survey, created specifically for you, considers and engages your employees, demographics, customer base, product line, services, etc. We can help you collect the information that you need to be competitive and successful.

Pricing - Since our surveys are always highly customized, so is the pricing. We offer competitive rates, based upon the amount of work involved, not on the number of individuals to be surveyed! We'll be happy to provide you with options and a free quotation; please contact us.

A custom survey can help you to:

  • Collect timely data about the health of your business.
  • Find out what you're doing well.
  • Identify hidden problems before they become major headaches.
  • Take the 'temperature' of your organization (i.e. employee engagement).
  • Improve your customer service/satisfaction.
  • Reduce your marketing expenses.
  • Increase your sales.
  • Save you money.

What's included?

Creative Organizational Design will:

  • Do all the work of designing and collecting the surveys.
  • Analyze the data and present it to you in a clear and easy-to-understand report.
  • Ensure 100% anonymity.
  • Return the results, along with conclusions and recommendations, quickly.
  • Provide you with a printed report, include a CD-ROM version in Adobe, and all the raw data in Excel format.

For more details about our surveys, see our Survey FAQs. Also, see examples of our Survey Questions & Formats and Survey Reporting & Analysis.

Would a survey benefit my organization?

Ask yourself these questions:

  • Do my employees recommend our organization to their friends as a good place to patronize or work? If not, why don’t they?
  • How do my employees' attitudes affect turnover, customer loyalty and revenue?
  • How would my customers rate my organization against the competition? Better or worse? How many sales a year is that costing us?
  • Do we have turnover problems? Do my employees leave because they're unhappy, paid more by the competition, lack opportunities to advance, or for reasons I don't even know about?
  • Am I giving my customers what they really want or only what I think they want? When was the last time that I asked them?

We offer surveys in the following languages:


Can you afford not to know the answers to these questions? If you are not taking the time to get the answers to these and other important questions, you are probably losing thousands of dollars a year, sending your employees and customers straight into the arms of your competition and wasting valuable resources trying to replace them both!

Acting on accurate, timely, specific information, gives you an edge over your competition—and we can help you get it! Contact us today.

Interested in our custom survey services? Contact Us for a free quote.

What our customers are saying about us...

"I first used the Cross-Cultural Adaptability Inventory (CCAI) during a series of multicultural training awareness workshops for faculty and staff at West Virginia University Institute of Technology in the spring of 2007. I owe the success of these workshops totally to the CCAI. Based on participants’ feedback about the powerful learning experiences and insights that this excellent assessment tool generated, this tool made our workshops a resounding success. Created and implemented as part of a state-wide grant competition on multicultural sensitivity training, conducting these workshops required the judicious use of grant funds within a short timeframe, while fostering the highest attainable learning objectives. After researching many assessments on-line, I contacted David Towler for his help, an unknown resource at the time. He was extremely understanding, competent and genuine in his efforts to help me quickly locate the right tool to meet my needs. Since that time, I’ve used the CCAI to train RA’s and in my individual and group work with students. As part of my work, I’ve also had to explore various learning style inventories and had questions about their applications for my at-risk students. I will never forget that within one hour of e-mailing Mr. Towler for help, he sent me a comprehensive listing of ten websites on learning style inventories, without any pressure whatsoever or concern as to whether or not I would actually purchase them. I was truly amazed; this simple act deeply impressed me. Mr. Towler’s integrity, knowledge and helpfulness is the standard by which all organizational consulting firms should be held, both within Canada and the United States. Recently, I started the Doctoral program in Higher Education Administration at Marshall University in Huntington, West Virginia. While I do not have my exact dissertation topic chosen as yet, I know that the COD will definitely play a major role in its development and defense. I’ve also highly recommended his resources and services to all Marshall University faculty and students. I look forward to continuing to learn and grow under the guidance of the COD."

Joan Viksjo M.A., M.Ed., West Virginia University - Institute of Technology

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