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Since 1979, Creative Organizational Design
has served clients on six different continents.

Photograph of a happy businesswoman.

Expect exceptional customer service. We deliver.

About Us

Creative Organizational Design was established in 1979 to provide customized training services. As part of these services, we offered psychological and industrial assessment tools. Our clients began asking us to provide other types of employee testing tools. Our expertise enabled us to help our clients select the most appropriate tools for their requirements. Our business model changed and, over the past thirty years, we have become the largest independent supplier of assessment tools for job applicants and current employees.

Our clients also communicated a need to survey their employees and customers. In response, we have developed a comprehensive range of custom-designed surveys, in several languages, in both online and paper-and-pencil formats. We have surveyed hundreds of thousands of people in many different countries.

Over the years, our Principals have written many articles on employee testing and surveys, which have been published in professional journals. These are posted on our website for our customers to enjoy and may be re-printed with permission.

We provide services for all sorts of clients ranging from small businesses to national and international chains and organizations. We would be pleased to help you find the answers you seek, and to select and retain the very best employees. We are unusually responsive to our customers' needs. How can we help you?

Exceptional Customer Service

At Creative Organizational Design, we pride ourselves on our customer service. We are unusually responsive and work hard to respond to enquiries within 24 hours. For more information about our products and services, contact us directly.

Photograph of Dr. John Towler


Sr. Partner, Dr. John Towler

COD's Senior Partner, Dr. John Towler, holds undergraduate degrees from the University of Toronto and York University and a Master’s and Ph.D. degree from the University of Alberta. He is a faculty member at the American College of PreHospital Medicine (USA), Breyer State University (USA), and Renison College and the University of Waterloo where he served as Principal and Chief Executive Officer. He has taught at the universities of Alberta, Waterloo, South Florida and Purdue and has been a visiting professor at the University of Lancaster, Memorial University, The University College of Wales, Aberystwyth, The University of Liverpool, and Reading University. He has taught at every level from elementary school to graduate school.

He has published more than 150 professional articles, 8 textbooks, hundreds of popular articles and has conducted research for Labour Canada, The Humanities and Social Science Research Council of Canada, the US Office of Education, and the US Department of Health, Education and Welfare.

His articles have appeared in:

  • Athletic Business
  • Biz-Zone
  • Business Advisor Magazine
  • Canada One
  • Canadian HR Reporter
  • Exchange Magazine
  • Kansas City Small Business Monthly
  • Kennebec Business Monthly
  • North American Die Casting Association
  • Sandybay (US)
  • Small Business Canada Magazine
  • Victoria Business Magazine
  • www.digitalsouth.com
  • www.HR.com
  • www.workz.com

Creative Organizational Design is a division of John O. Towler & Associates, Inc. incorporated in 1979.

What our customers are saying about us...

"Creative Organizational Design has provided us with the testing products we've needed to update/upgrade our employment testing program administered for Human Resources. Individuals applying for positions in the food service, clerical or maintenance areas are required to undergo a full day of testing. The products that they have suggested have been very effective and have given managers key information in the hiring process. I appreciate the follow-up phone calls from COD asking if everything went well. I whole-heartedly recommend COD to university testing directors."

Carol Boger, Director of Testing Services, Lake Superior State University

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