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All the links to the articles below are Adobe files. If you do not have the free Adobe Acrobat Reader you may download it here:
Survey Articles
Add On Line Surveys To Your Site
Analyse Your Survey Results
Craft Effective Survey Questions
Engage Your Customers With On Line Surveys
How To Improve Survey Response Rates
Introduce Your Survey Effectively
Set Your Web Survey Goals
Should You Design Your Own Survey or Hire Out?
Write In The Answer Survey Questions: Powerful But Problematic
Writing Online Survey Questions That Work
Dr. John Towler has been writing business-related articles for many years. He is currently published in several print and electronic magazines
A Visit From One of The World's Worst Salesmen
John Towler Ph.D.
jtowler@creativeorgdesign.com
Add On Line Surveys To Your Site
Always Busy But Still Behind
An Open Door Swings Both Ways
Analyse Your Survey Results
Avoiding Employees Who Are Dishonest or Drug Users
Choosing A Winner
Consider The Cost Before Speaking Your Mind
Coping With Change
Coping With Job Stress
Coping With Management Stress
Coping With The Mid-Life Crisis
Craft Effective Survey Questions
Creative Problem Solving
Dealing With Employees Who Steal
Dealing With The Dishonest Employee
Do Assessment Tests Work?
Don't Be a Know-It-All Manager
Don't Hire A Killer
Employees & Profits: How To Increase The Bottom Line
Engage Your Customers With On Line Surveys
Ethical Employment In An Uneasy Economy
Find Out What's Wrong Before You Fix It
Finding Employees With Integrity
Hot Opportunities In Franchising
How HR Managers Can Help People Cope With Job Stress
How To Be Surrounded By Self Starters
How To Deal With Customers
How To Improve Survey Response Rates
How To Prevent Burnout
How To Prevent Employee Theft
How To Sidestep Disaster
How To Use Consultants Effectively
If You Sit On A Powder Keg - Don't Smoke!
Illiteracy Problem Is Shameful
Introduce Your Survey Effectively
ISO and the New Focus on Customer Satisfaction
It Takes All Kinds
Keep Your Customers Coming Back
Let's Quit And Go To Spain
Managing Conflicts Effectively
Make The Phone Your Greatest Asset
Modern Firms Know All Problems Are Work Related
Nothing Is As Constant As Change
Partnerships - Delightful or Disastrous
People Are More Important Than Pizzas
People Cause More Problems Than Anybody
Preparation Is The Key To Managing Change
Prospective Hires Put To The Test
Psychology In The Workplace
Set Your Web Survey Goals
Setting The Limits of Responsibility
Should You Design Your Own Survey or Hire Out?
Signs of Trouble
Six Ways To Lose Customers
Some Common Sense About Customers And Profits
Some Good Ways To Ruin A Business
Strategic Planning Pays Off
Testing For Integrity
Tests For Pre-Screening Entry Level Employees
Tests For Pre-Screening Entry Level Employees
The Art of Managing Difficult People
The Business of Business Writing
The Fair Way To Fire Employees
The Sting of The Salary Review
The Trick of Finding Employees Who Fit
Tips For Stopping The Rot
Unfair Firings Can Be Costly
Want To Know What Your Customers Want? Just Ask!
What's Your Biggest Problem?
Why Does Everyone Want To Be An Entrepreneur?
Why Safety Professionals Should Start Getting Personal
Why Training Is The Key To Effective Supervision
Write In The Answer Survey Questions: Powerful But Problematic
Writing Online Survey Questions That Work
Canadian Companies Challenged by Shrinking Labour Pool
(Exchange Magazine - Business Monitor)
We have been featured on
Multiactive's
website, providing a testimonial about Maximizer, their CRM software package.
Dr. Towler's articles have appeared here:
Small Business Canada Magazine
Canada One
Victoria Business Magazine
Athletic Business
www.HR.com
www.digitalsouth.com
Canadian HR Reporter
Kennebec Business Monthly
Kansas City Small Business Monthly
Sandybay (US)
www.workz.com
Business Advisor Magazine
Biz-Zone
North American Die Casting Association
Exchange Magazine
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